Testimonials

Testimonials

2016-Testimonial"In this 'Not my Fault' age, it is delightfully refreshing to deal with a company that truly believes in customer service. We thank you for your service!" What a great customer testimonial! Thank you for the opportunity to serve you." - Gregory and Carol Dick, Johnstown

The guys you sent to repair the chimney were polite, knowledgeable, and did a great job! Give them a raise! Super skills! - Bob Seiler-Greensburg

Was very pleased with the two men that were here. Very polite, friendly, good professional manners. Easy to talk to and they listened, explained things and answered our questions. Were concerned about problems and they showed real interest. We were impressed with the professionalism and the fact that they cared. - Walter Altman, Greensburg

All the staff was courteous, cordial and absolutely professional and efficient!!! - Frank Kleshinski, Jeannette

Repair of gas burning fireplace log set. Excellent service! Gary was the fellow-answered all questions, Very professional. - Pam Gibson

You are one of the few companies I deal with who I always seem to do good work and satisfy me. thanks! - John Benyo, Latrobe

Everyone was extremely nice and installers were so neat. I expected some dust, but they were so neat & clean. As a neat freak, I was so impressed!!! Great work. - Denise Soles 1/23/17

I was very impressed with my entire experience! The installers, John and Mike, were extremely good. Made no dust or dirt, professional, courteous and clean when coming into and out of the house. Would highly recommend!- Mark Urban 1/23/17

We are a very satisfied customer who has been treated with respect, cares and concerns. - John Deyarmin 2/14/17

Installation of new gas fireplace. Love it!- Donna Roble 3/22/17

Gas log clean & repair. Doug is Awesome! - Rita and Ron Piper 3/20/17

The workers were very knowledgeable and efficient. I will Gladly recommend Nickos. I’m also thrilled that your company cares enough to send out a satisfaction survey. Thank you. Keep up the good work!- James Boggs 3/29/17

Very great people to work with. Bonnie was very helpful showing us fireplace designs, logs and doors. Bill very knowledgeable with measurements and mantle is beautiful. John and Tom, great job with install, cleanup and instructions on how to use gas logs. We would recommend Nickos to everyone we talk to. Just look at the final product. Thank you- Mike and Cathy Delcoco

Everyone extremely nice – professional. Did a great job, thanks Doug -  Linda Adams - 7/1/17

Repair and service of fireplace All work done professionally. Thank you - Janet Wilson 7/21/17

The representative was very professional and did an excellent job. - Robert Armen 7/12/17

A no stress environment. Similar to walking to the neighbors to ask about his new mower, tool etc. - Ted Crawford 5/30/17

Love you guys and your products. I saw the store, stopped in and I was all “in” hook, line and sinker! - Rosalie Wisotzki 8/4/17

Very happy with my new gas grill and the new gas line. - Virginia Greubel 8/11/17

We couldn’t be happier with our new MHP natural gas grill – made in the USA - Andrew Blenko 8/22/17

I have not installed our new gas fireplace yet, but I am very happy with everything so far. Customer Service has been fantastic! - Nick Hayden – 8/17/17

Excellent in store and in home service. We have had three installations, one chimney repair - Nancy & Dennis Dunkard 8/17/17

Doug always does a great job. - Robert Crain 9/14/17

Very professional and nice people - Janice & Jeff Allison 9/15/17

Had cleaning done, did great job & explained well on phone when scheduling – great job. - Mike Ferlin 9/9/17

The entire crew was extremely professional and courteous. Each step in rebuilding our chimney was detailed and explained. The crew leader did a fantastic job. We are very pleased. - Jonathan Hravath 9/5/17

Service tech, Doug, was exceptional! - Doug Robinson 9/5/17

Great Service Thanks! - Barb Wieser 9/8/17

Great staff and the service crew that comes to my house for the annual inspection & cleaning are the best! - Dr. & Mrs Bernard Scherer 11/30/17

Ann was very helpful in customizing a spark screen for out outdoor fireplace. She worked with the fabricator to design an accurate fitting screen. Thanks - William McAtee 11/27/17

Always happy with our service from you! - Carol Smith 11/22/17

Appreciated your willingness to service our gas fireplace even though it was not purchased at your store. - John Harris 11/22/17

Gas fireplace – safety check and repairs, Technician wad excellent!! - Paul Zanotto 11/23/17

All workers were very helpful & Professional. Install crew was very clean and on time. Will definitely recommend and use you guys in the future. - Brandon Farrell 11/23/17

I had a new burner & logs installed. Worker was very professional & very, very neat. No dirt in my house. Thank you - Connie Peluso 11/27/17

The young man that cleaned our chimney was such a courteous, polite individual. Seemed to be a “people pleaser” and proud of the job. Great attitude! I recommend him highly!! Someone you would want to keep on as an employee. - William & Darlene Grabell 11/26/17

Adam & the other gentleman who cam to clean our chimney/wood burner were very friendly & professional. They were very knowledgeable & helpful in taking care of our issues. The office staff also very friendly & knowledgeable when we had to place an order for a wood burner part. - Rob & Lee Firment 12/2/17

Highly recommend Nickos – We had chimney cleaned, wood burner serviced and gas logs cleaned & service- crew were professional and highly qualified, very pleased. - Mike & Peggy Tarasan 12/2/17

I was very pleased that you were able to move my appointment up since I had an issue with fireplace not working. Doug is a nice guy. - Shan Hohol 11/29/17

Very professional staff. Store is lovely. - Delores Rohaly 12/04/17

Doug explained working of the gas fireplace in a clear manner. - William Hurrianko 12/2/17

Very Pleased! - Bernie Kolk 12/2/17

Purchased two fireplaces ten years ago, no problem- Glenn Johnson 12/5/17

Office girl and service guy were great- Lou Decenzo 12/2/17

We were please from the first visit to and thru installation. Final completed fireplace as good as I wished it to be. Just beautiful. - Karen Stuart 1/4/18

Team of workers arrived on time, were considerate of our home - completed work and left no evidence of being here – other than our beautiful new unit! - Dave & Linda Kenney 12/21/17

Great people! Knowledgeable, considerate. - Robert Chocisky 12/24/17

Had a great experience with George for our evaluation and John (installer) was very professional! - George Gosting 12/26/17

Incredible service! - Joan Stofko 12/30/17

Your service was 10+ - Larry Jones 12/28/17

We are very pleased with your service and will continue to use Nickos! - Erica Nunes 12/19/17

Everything relate to our purchase and installation of a fireplace insert and a ventless stove was handled with extreme curtesy and professionalism. We are 100% satisfied and freely recommend Nickos to everyone- Thanks for a great experience! - Ed Fritz 12/19/17